Overview

This policy applies to paid fluturime.online API subscriptions (Starter and Pro plans). Payments are processed by Paddle.com, which acts as the Merchant of Record and issues invoices. The Free plan involves no payment and is not covered by this policy.

Cancellation

You can cancel your subscription at any time from the Paddle customer portal or by contacting us. After cancellation, API access continues until the end of the current billing period and no further charges are made. Subscriptions do not renew after cancellation.

Refunds

Because subscriptions are billed monthly, the following terms apply:

• A 14-day money-back guarantee on your first payment if the API was unused or did not function as described.
• Subsequent monthly payments are not refundable on a pro-rata basis; you keep access until the end of the paid period.
• Approved refunds are returned to the original payment method via Paddle, typically within 5–10 business days.

Free plan

The Free plan is provided at no cost and can be used or discontinued at any time with no charge or refund.

How to request a refund

To cancel or request a refund, use the link on your Paddle invoice or email us at info@fluturime.online.